Meeting Reminder & Parking Permits Update
Hello neighbours. Just wanted to, firstly, remind you all that the DSRA have a committee meeting this evening to which all residents of the Square are invited: Owners, renters, long-time DSRA members, and those who have never attended a meeting before. Whether you have something to say or just want to listen in, every resident is invited and welcome to join us: 7.00pm, 69 Gaumont Tower. See HERE for the agenda
Secondly, an update regarding the new parking permit system for the underground parking at Dalston Square. Due to many owners/renters having not yet collected their permits from the concierge guys, the implementation of the checking routines will be delayed by a couple of weeks. Consort will conduct a second round of posting notices on all parked vehicles to advice everyone of the new system (to catch anyone who may have been overlooked in the first round), and then full implementation of the new system will start in a couple of weeks time. Once that new system starts, any vehicle found parked that is not displaying the correct permit and/or is parked in the wrong parking bay, will receive a parking ticket (just as you would if parked illegally on any public road). Checks will be conducted several times each day by an independent contractor who will accept no excuses for illegal/incorrect parking. And Consort will not be able to help you if you feel you have been incorrectly ticketed: You will have to appeal against the ticket in exactly the same manner as if incorrectly ticketed by a traffic warden. Friends and neighbours, if you own or rent a space in the underground parking and have not yet got your permit, get it soon: Being caught without one will soon become very expensive. You have been warned.
A Bit Of This…..
Hello all, I have some news and updates to share and will try not to ramble too much.
Firstly, some good news for those of you still using E.On as your electricity supplier (not to be confused with E.On heat supply). It has been pointed out that most energy suppliers now offer discounts to customers who use a single supplier for both their electricity and gas supply, and how unfair it is that although we have no gas we are tied to E.on for our heat, but still we do not qualify for some kind of discount also. Well, thanks to some great detective work from Andy T. (resident of Labyrinth Tower), it seems we are eligible for a discount after all. There is, however, a problem in that although E.On have agreed to give us the discount, it is not yet set up in their billing software: I have spent over an hour in total, in four phone calls, over 3 days trying to get it arranged for myself. So, I have an arrangement with a supervisor at E.On whereby as soon as things are set within their systems, I will be advised that they are ready to receive calls from all residents for whom this will apply, and of course I will then let you all know exactly how to claim this discount for yourselves. And do not worry that you are missing out whilst being delayed: E.On are back-dating the discount to the beginning of your account with them! Pretty cool I think you will agree. It could be 4-6 weeks I am told but will get back to you all as soon as I hear from E.On.
Next up, another find from Andy T. (he has been a busy boy) that will be useful for anyone struggling with anti-social neighbours and loud parties. As well as being able to phone the Hackney Council noise pollution team to make formal complaints (020 8356 4455), they also have a website for the same purpose: Click HERE to go straight to it. Just one request though: If you do contact the council directly regarding a party or generally noisy neighbours, please be sure to report it to the concierge as well so it gets logged in Consort’s log-book. Thanks.
On a more positive note, Hackney council now have a webpage dedicated to Dalston Square and the activities organised by their Culture & Community Engagement Forum. You can find it HERE. As you will see, there is already quite a lot of events on the cards, with plenty more to come I believe. Check it out to see the details of this coming Sunday’s (tomorrow’s) t-shirt design & printing event that is completely free for under 18s: Very cool. Do please note that under 12s must be accompanied by an adult. The event will take place in the library, spilling out into the Square if weather permits. Click the thumbnail image at the bottom of this post to see their advertising poster.
Lastly, a word regarding posting comments to these blog posts. Please do not use fake names and spurious email addresses, and please keep the comment relevant to the post you are commenting against. All other comments or questions should be posted to the discussions forum. Many thanks.
DSRA Late-Summer Social
Hello friends and neighbours. As you all know, we held a DSRA meeting during the week and I will be posting the minutes of that meeting soon. In the meantime, we did finalise plans for a late-summer get-together. Open to all residents of Dalston square (and any friends you wish to bring with you), it will be a BBQ event held on the 9th floor terrace of Gaumont tower. The RA will (fingers crossed) supply the grill, so bring some food & drink (something to share?) a plate and a glass, and come to meet your neighbours! Click the thumbnail image below to see the poster with the details.
Two Dates For Your Diary
Hello neighbours. Firstly, Gerard Hayes, our on-site development manager from Consort Property Management, is holding another surgery to answer any questions you may have for him: Wednesday 1st August, 6.00pm to 8.00pm. To reserve your 10 minute slot contact Gerard by email at gerard.hayes@consortpm.co.uk, or by phone on 0207 2490896.
Secondly, a plug for a charity event. I am sure most of you are aware of Oxfam, and the incredible work they do around the world. Most of you will also be aware that they have a shop here in Dalston at 514-518 Kingsland road (just 2 minutes from the Square and recently declared London’s best charity shop for books and records by Time Out magazine – click HERE to read the article). Now, just for the sake of transparency I will tell you I volunteer one day a week to work in the shop (volunteers are always needed to help process donations and keep the shelves and racks on the shop floor stocked, so if you can spare a half-day or more each week, please do drop in and speak to a staff member). Also, instead of contributing to the local land-fill, please consider donating your unwanted items: No electrical or electronic goods please, but clothing, books, music & movies, general housewares and any other unwanted goods in good condition are always welcome.
And so to the special event. Over the past several months the guys at the shop have been saving the high-fashion and quality designer and vintage clothing and accessories that have been donated. These will go on sale at a special late night shop opening on Friday 3rd August. Titled ‘Oxfam Chic’, the sale will run from 6.30pm to approx 9.00pm. There will be light refreshments and nibbles available, and Steve, the shop manager, will be donning his DJ hat to supply some cool tunes. There really are going to be some amazing bargains to be had, so get yourselves along there! Click the pic below to see the full-size advertising poster (designed by the Squares own Stephen Humphries – thanks Steve).
Olympic Torch In Hackney
Hello friends and neighbours. I have received another event flyer from Cory Defoe, Town Centre Manager from the Regeneration Delivery Team of Hackney Council, to share with you all. This flyer covers the course of, and events surrounding, the Olympic torch through Hackney as a whole. There is a Dalston specific flyer in the works and I will share this with you as soon as I receive it. Click the thumb-nailed images below to see the full size version.
Dalston Square As A Public Space
As you may or may not know, Dalston Square is the largest public space created in London since the 1940s. What you probably do not know is that the local council are very keen to make the Square a place for the whole community to enjoy (not just the residents) and, to this end, have created ‘The Dalston Square Culture & Community Engagement Forum’.
Though the Square is still some way from finished (early 2013 is the latest estimate I have heard for this), some small events have already happened: You surely saw the kiddies climbing wall some weeks ago, and if you were lucky you caught one of the 2 contemporary dance performances a couple of Saturdays ago (I have to say dance is not normally my thing but I thought it was great: Very clever and imaginative).
Anyhow, the Engagement Forum held a meeting a couple of weeks ago and I have been sent a copy of the minutes of that meeting, by Lucy McMenemy, the Cultural Programme Officer for Dalston at Hackney Council, so I could share them with you all. I for one am very pleased to know that the local council are serious about making the Square not just a great place to live, but a public space the whole community of Dalston and beyond can enjoy.
I have posted those minutes in a new thread over at our discussions Forum which you can access directly by clicking HERE.
Consort Customer Alert
Hi folks. A new alert from Consort that will be very important for all those phase 1 residents who use the underground bicycle storage facilities:
Bike Stores – Phase 1
Please note lock codes are changed as of to day. Please contact Concierge for new codes Labyrinth/Raddon/Gaumont.
Regards, ConsortPM
Consort Property Management Surgery
Gerard Hayes, our on-site Consort Manager, is holding another surgery for residents with questions about any aspect of Consort’s management of Dalston Square on 4th July between 6pm and 8pm. To reserve your 10-15 minute slot contact Gerard by email at gerard.hayes@consortpm.co.uk, or by phone on 0207 2490896. This works on a first come first served basis so be quick to get the slot that best suits you.
Dalston Square’s Resident Artist
Hello again. Just a quick plug for the Square’s very own resident artist.
Here is her publicity poster, and a sample of her artwork (click on them to see a bigger image). The exhibition will be open on Saturday 30th June and Sunday 1st July, between 11am and 6pm. If you have the chance, please pop in and show your support. Who knows, maybe you will find something to hang in that blank spot on your apartment wall. 😉
Upcoming DSRA Meeting.
Hello neighbours. Just a quick post to advertise our next meeting: Wednesday 20th June, 7.00pm, 61 Gaumont Tower. As per usual the meeting is open to any resident of the Square who is interested in getting involved in our little community. These meetings usually last for an hour and a half or so, and our planned agenda is as follows:
Important Consort Customer Alert
Hello again. Two new Customer Alerts from Consort today, the second of which is really very important. The first concerns the replacement of the broken panels in the canopy above the passage between Gaumont and Collins Towers (from the Square through to Beechwood road): We have received further apologies from the supplier (technical problems with their glass ovens) but been assured the 2 broken panels will be replaced next week.
The second alert is both important and troubling. Over the last 3 weekends, 3 residents from different towers (one each from Collins, Dekker, and Thomas) have had laptops stolen from their apartments. The thieves (not residents) have been identified from CCTV footage, and this footage has been passed on to the police. The thieves M.O. is very simple: They (2 young guys) hang about outside their targeted block until a departing/arriving resident gives them access. They then move from apartment to apartment, trying every door until they find one to be unlocked and walk right in. If there is someone home and attentive to their opening door, the thieves apologise and leave claiming they have the wrong apartment. If there is no-one home, or the resident is perhaps in the bathroom or in a bedroom, the thieves grab what they can (laptops seem to be their main target), and scarper double time. Dear friends and neighbours, it is easy to be lulled into a false sense of security with fob operated tower entrance doors and CCTV cameras, but do not forget we are in a relatively poor area of East London here: Keep your apartment door(s) LOCKED at all times. You have been warned.
E.ON Heat Supply
Hello neighbours. Ben Collins, Chair of our residents association, recently wrote to Barratt Homes with a number of questions regarding our contract with E-on to supply heat to the Square. Steve Thompson, Technical Director for Barratt Homes (East London Division), has sent a reply. As this is a subject that affects us all, we felt you would be interested in this response:
Thank you for your letter dated 14 May, 2012, and received by this office on 22 May, 2012.
To respond to your letter, I have considered the questions you have raised and my response follows:· Is E.ON fully responsible for the running and maintenance of the CHP system in our building?E.ON is contracted to undertake the operation and maintenance of the entire communal heating system at the Dalston Square development up to and including the Heat Interface Unit within each apartment. This responsibility includes for the replacement of any defective plant or plant which has reached the end of its service life during the course of their contract.· For how many years does the current E.ON heating contract for Dalston Square run?E.ON are contracted for a period of 25 years. The term of the contract is in line with similar ESCo Contracts being placed in the market place at this present time. Some are actually for a longer period. The principle reason for this is in order for the Energy Service Company to operate and maintain the communal heating system efficiently, and to ensure that the risks associated with plant replacement in the long term can be adequately financed. It should be borne in mind that one of the principle benefits of an ESCo is that residents are not subjected to unforeseen and substantial costs associated with major plant replacement.· To whom is E.ON accountable?E.ON is accountable to the residents as part of their direct contract for the supply of heat to each resident’s property. Additionally, E.ON are responsible to the landlord of the Dalston Square Development which currently is Barratt Homes. Should Barratt Homes dispose of its interest in the future, E.ON’s responsibility would transfer to the new landlord. However, E.ON also have an affiliated responsibility to the Building Management Company who maintain the building on behalf of the landlord.· Who at present monitors E.ON’s performance as the heat generator for our buildings?Part of the contract obligations on E.ON require annual reporting which covers the running of the system to ensure compliance with the development’s planning obligations. Additionally, as part of E.ON’s Guaranteed Standards for heat supply they commit to reporting to customers on an annual basis.· Who, at present, negotiates with E.ON over the price set for the hot water/heat energy?The contract with E.ON places stringent controls on the methodology for establishing the heat price. There are two variables within the formula for ascertaining the heat price which include for the variable gas tariff as purchased by E.ON, together with the ability to increase the price annually based on RPI relative to E.ON’s Management costs only. Heat prices are set annually on 01 April and are calculated in accordance with a heat price formula which is set out within customer contracts. The price formula provides strict rules on how E.ON can change prices and ensures transparency. In addition to the price formula, E.ON provide a price comparator to demonstrate how heating bills compare to heating similar properties via a standard gas boiler system. E.ON have informed us that based on this comparator methodology, residents at Dalston Square are currently achieving savings of over 30%.· If Barratts agreed the original contract for the hot water supplied by E.ON, what information was brought to the table by E.ON and Barratts to use to establish a fair price for heat energy in first instance?The original heat price and pricing formulas as referred to in the point above were set to provide savings to residents. This methodology was thoroughly tested throughout the contracting process via industry experts. This price formula methodology coupled with the price comparator is designed to provide residents with both price protection and transparency. It is worth pointing out that the price covers the full service to residents including maintenance of Heat Interface Units within apartments and therefore, the comparison is against a similar complete service cost for gas heating.I trust I have addressed your concerns, however, please do not hesitate to contact me should you wish to discuss further.Kind regardsSteve Thompson
Consort Customer Alert
Hello everyone, hope you are all enjoying the warm, sunny weather. Just a quick post to advice you of a new Customer Alert from ConsortPM. If you have any complaints, or questions, with regard to the management of the Dalston Square development, this is your opportunity to speak directly with Gerard Hayes, Consort PM’s on-site manager. Book your 10-15 minute slot soon to get the one you want. 😉
The message (edited to correct atrocious punctuation):
Dalston Square surgery on May 30th, 6-8pm. Reserve a 10-15 minute slot via e-mail to gerard.hayes@consortpm.co.uk, or telephone 0207 2540896.
Regards,
Consort Property Management
Dalston Square Residents' Association 